At Reina, we value our customers and are here to assist you with any questions, concerns, or feedback. Feel free to reach out to us through any of the following methods:

Customer Support Email

For any inquiries related to orders, products, returns, or general information, please email us at:

Email: [email protected]

Our support team will respond to your query within 24-48 hours during business days.

Business Hours

Our customer service team is available during the following hours:

  • Monday to Sunday: 10:00 AM – 5:00 PM (GMT+7)
  • Holidays: Closed
Office Address

If you wish to visit us or send a letter, you can reach us at our main office:

Reina Office Address:
264 Hue Street, Hoan Kiem,
Hanoi, Vietnam

Frequently Asked Questions (FAQ)

For immediate assistance, check out our FAQ page where you may find answers to common questions about shipping, payments, returns, and more.