EINA is committed to providing our customers with a flawless online shopping experience, including fast, convenient, and reliable delivery services. Below is our detailed shipping policy:

Delivery Time:

  • Shipping fees will be calculated and notified when REINA confirms your order.

  • Delivery time: 10 – 20 business days.

Shipping Areas:

REINA ships globally to all countries and territories around the world.

Shipping Process:

  • After you successfully place an order, REINA will confirm and process the order within 48 hours.

  • Once the order is confirmed, you will receive detailed information about the order, including the order number, product details, shipping fees, total amount payable, and the estimated delivery time. REINA will update you on the order status via email.

  • When your order arrives at your address, the delivery personnel will contact you to confirm and hand over the package.

Handling Delayed Deliveries:

  • REINA always strives to ensure that your goods are delivered on time. However, in certain situations due to unforeseen circumstances such as natural disasters, pandemics, etc., deliveries may be delayed.

  • If you do not receive your goods within 20 days from the order confirmation date, please contact REINA via Whatsapp (+84) 946.593.335 or email [email protected] for support.

  • REINA will verify the order information and notify you of the order status as soon as possible.

  • If the order is lost or damaged due to REINA’s fault, we will refund or replace the product at your request.

REINA is dedicated to providing you with the best online shopping experience. We are always ready to assist you with any questions or concerns regarding the shipping policy.

Thank you for trusting and choosing REINA!